To make your shopping experience more manageable, cinejackets.com provides payment options such as PayPal, Visa, MasterCard, American Express and Discover cards. All payments in USD are secure and handled through reputable gateways such as PayPal and Stripe.

Yes, you can change your order, so long as your order has not been packed or shipped. Contact us using customer service and we will put the order into the appropriate status.

All order details will be emailed to you, including the order number, item pricing, and shipping costs.

We ship to most parts of the world, but there are exceptions, including Israel, Russia, and APO/FPO addresses. For information about your country, please reach out to us at https://cinejackets.com/.

Absolutely! Your privacy is protected with SSL (Secure Socket Layer) encryption and payments are processed securely by PayPal which is safe and reliable.

All orders ship within 3 – 11 business days of 1 – 2 processing time. Made-to-order items take 5 – 7 days and customized items take 7 – 10 days.

Once your order is confirmed, you will receive an email confirmation with all of the details.

We inspect every order before we ship them, but if there were issues, you can email us at sales@cinejackets.com for assistance.

Yes — once your order ships, you will receive an email with tracking information.

An order can only be cancelled if it has not shipped. After it has shipped, cancellation is no longer an option, but you can request a return.

Yes, exchanges are possible if you have an item that fits our return policy. You can email us at sales@cinejackets.com if you would like to exchange.

Yes — our sizes are consistent with our size guide so you can comfortably order.

Custom sizes are offered for suits only.

All measurements are in inches so that we are consistent throughout the website.

You can apply your discount by entering your coupon code into the “Coupon Code” field on the checkout page.

Yes, return shipping is the responsibility of the customer.

Refunds will be issued back to the original method of payment within 5–14 business days of inspecting the returned item.

We primarily use FedEx and DHL for worldwide shipping. For deliveries in the U.S., we may use UPS.

CineJackets is an online-only store, meaning we do not have any retail locations.

Yes, international customers will be responsible for any customs duties, taxes, tariffs, or any other import fees that their government may charge.

Feel free to reach us anytime at sales@cinejackets.com — our team is always happy to help!