Shipping Policy

At CineJackets, we want every package you receive to feel like the opening night of a blockbuster movie. Our shipping policy is meant to be as transparent, trustworthy, and as fitting of the premium quality and craftsmanship of every jacket we hand make. From New York to Paris, Tokyo to Cape Town, we ship to your worldwide, bringing a taste of cinema to every corner of the planet.
We treat every order with utmost quality and concern, ensuring your jacket arrives in perfect shape and ready to wear.

Processing & Production Time

Every CineJackets is made just for you. Most are made to order meaning you have something that is truly yours.
Order Processing: 1–2 business days. Orders received after 1:00 PM (local time) will be processed on the following business day.
Made-to-Order Items: 5–7 business days for manufacturing and delivery.
Customized Items: 7–10 business days for manufacturing and delivery.

Shipping Methods, Delivery Times & Costs

Standard Shipping – 5 – 9 business days | $19.99
Expedited Shipping – 3 – 5 business days | $29.99
Business days are Monday to Friday, excluding recognized holidays.

Global Shipping

We ship to nearly every country in the world, with the exceptions of Israel and Russia.
We will not deliver to APO/FPO or P.O. Boxes for security and tracking reasons.

Tracking Information

Once your order is shipped, you will receive an email with your tracking number so you can track it until it is in your hands, and you are taking it out of the box.
If your shipment was delayed or missed, contact us directly at sales@cinejackets.com.

Significant Shipping Policies

Double-check your Details: It is your responsibility to confirm that your shipping address, name, and email are correct prior to submitting your order to prevent delays in delivery.
No address changes after dispatch: Once the order has been dispatched, the address cannot change.
Three unsuccessful deliveries: May result in the courier throwing your package away.
CineJackets is not responsible for missing/returned items when wrong shipping details are specified or when items cannot be delivered because no one is home.

Shipping Providers

We use FedEx, DHL, and UPS exclusively to ensure you receive a secure, trackable, and timely delivery worldwide.
Remote Area Deliveries
Customers ordering from remote delivery locations may incur a $25 surcharge to provide a safe and reliable shipment.

Possible Delay in Shipping

There are many factors involved when aiming for timely delivery. Things can go wrong and delays could occur because of:

  • Extreme weather or natural disaster
  • National or regional holidays
  • Quality control inspections
  • Incorrect or incomplete delivery information
  • Courier service interruptions
  • Any type of customization request

Need help?

We are here to help and will respond to your request within 24 hours.

Email: sales@cinejackets.com
Phone: 0061 480244936
Address: Unit 33/48 Didcot Street, Kuraby 4112, Brisbane, Qld, Australia